Unable to Join Network on iPod Touch & iPhone

David Polanco
A previous resident of Del Rio Texas now living in the San Antonio. Web designer, SEO, and Graphic Artist.

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Unable to Join Network on iPod Touch & iPhone

Feb 7th, 2009 12:23:46 am - Subscribe
Mood: good
Music: Rick Rolled :)

This entry explains the Unable to Join Network for the iPod iTouch & iPhone. The process is simple as all my other tutorials are so here is my step by step walk through.

Ok so you have a Wireless Network and you would like your iPod iTouch or your iPhone to connect to it right? It was working but now its not right? RIGHT?! Ok no worries, I will show you how to get your device connected to your local area network in a jiff.

On your iPod Touch iPhone do the following

Go to Settings

General

Reset

Now select Reset Network Settings

This will now reboot and restore you network connections. Pretty simple right? Well it is. If you continue to have problems please post a comment along with your router model number. Happy browsing!

Tweet this entry | 66 Comments | Post a comment

anonymous - February 18th, 2009
Did not fix the problem.

david - February 18th, 2009
Check your network settings on your wireless routers.

anonymous - March 08th, 2009
It worked...I have been pulling my hair out..thanks

anonymous - March 22nd, 2009
Didn't work. My router model number is Linksys Model #: BEFW11S4 (version 4)

anonymous - March 22nd, 2009
This comment is attached to previous comment. I know the wireless router is working because my Imac is working and it is using the WIFI connection.

anonymous - March 23rd, 2009
hey i still have a problem to coonect.and my router is fine /my sister ipod wifi work great.

anonymous - April 01st, 2009
IT WORKED... thanks soo much

anonymous - April 11th, 2009
last time that worked. now it doesn't. WTF?! WHY?!

anonymous - April 25th, 2009
i have the same problem.. i did the reset twice already.. but its not letting me in.. everything else (laptop, iphone, other ipod etc etc are working fine.. its just one ipod touch i have that is not working.. any comments

anonymous - May 15th, 2009
I have BT home hub all other devices PC etc work fine but not the darn ipod

anonymous - May 17th, 2009
I fooled with my internet connection problem for 2 hours until I finally came across your instructions, which solved the problem in less than a minute. Thanks soooooooooooo much!

anonymous - May 25th, 2009
well mine isnt fucking working!! keeps sying unable to join network?!?!?!

anonymous - May 31st, 2009
dude it worked thanks dude

anonymous - June 10th, 2009
yeah the wifi works fine on my iMac but not any of our family's 3 iPod touches. They worked fine since we had gotten them but just one day they all magically stopped. Tried resetting on the iPod but that didn't work. What I ended up doing was unplugging the actual hub, counted to 10, plugged it back in. Worked like a charm.

anonymous - June 16th, 2009
mine didn't work. that was a massive fail

david - June 16th, 2009
keep failing, or check your router.

anonymous - June 20th, 2009
Thanks! It woked great!

anonymous - June 21st, 2009
So I did what you described and no joy. The iPhone worked fine on the network prior to upgrading to version 3.0

I have checked the router and it's fine. I can connect to it with my daughter's iPhone and my wife's iTouch. Just not my iPhone

david - June 21st, 2009
Try doing a hard reboot / shutdown on the iPhone / iTouch. HOld down the power button on the top left of the iPhone or iTouch then hit the home buttom at the bottom middle of the device. This will reset it.

anonymous - June 23rd, 2009
Thanx for the advice on joining my wi fi network your a diamond thankyou works great now.

anonymous - June 26th, 2009
Hi.
My 32gb ipod touch connects to other wireless networks but not my own. It connects if I turn off the WEP key but when it's turned on, it finds the network but with just 1 or 2 bars out of 3 for strength and it just says unable to connect.

Before I upgraded to OS 3.0 my wifi worked fine even with the WEP key activated which is obviously what I want for security.

I've tried resetting the ipod but it hasn't worked and I'm most definately sure its my router settings which don't like something on the new OS 3.0 update.

The router is a ZyXel Prestiege 660. Please help!

anonymous - June 28th, 2009
Couldn't connect on my new iphone -- thanks for the tip about rebooting -- it works!

anonymous - July 02nd, 2009
i am also having issues since upgrading to software version 3.0 - i think the router rejects connectivity or something - after gruelling with apple tech support they said they would exchange my device however i wonder whether i will perform the software update again

anonymous - July 05th, 2009
hi i bought my ipod touch 2 days ago i was thirlled...i put my password for wifi and everything like that but when i went to safari i typed in some thing and it will load for ages and then say server stoped responding so i reseted my i touch and then i put all the details and now it says that cannot conect to itunes-safari-you tube.....plzzzzz help..........and my modem is a MINITAR theres no more info

anonymous - July 16th, 2009
hey, I followed your instructions about the whole joining the network it didn't work for me every time I go to wi-fi it doesn't have any networks. It says 'other' on choose a network. Please help :[

anonymous - July 16th, 2009
My iPhone doesn't connect to my home network after I upgraded the software to version 3.0. Before the upgrade I didn't have any problems connecting at all. After the upgrade I always get the "Unable to join network" error message. Don't know what to do!!??

anonymous - July 17th, 2009
I have a "belkin54g". It absolutely refuses to connect. That'd be too convenient. I tried your steps and it still doesn't pick up the network.

anonymous - July 19th, 2009
I've been able to connect 3 different iPhones to my network this week with no problems. Now I have a 4th. It's a 3G. With a fresh restore and unlock it will not join my network no matter what I do.. I just keep getting the error. Even after following your directions....

anonymous - July 22nd, 2009
It didnt work with mee =[ Do you have another way?

anonymous - July 27th, 2009
i did ur reset thing and it didnt work, i know my wifi on my itouch works cause it works at my friend's house

david - July 27th, 2009
Try restarting your router guys. This can be done by disconnecting from the power supply.

anonymous - July 27th, 2009
Crazy! I have a new 3GS which suddenly wouldn't connect to my network. Turns out, the old 3G got turned on somehow and was connecting to my network just fine. Powered the 3G off and the 3GS connected right away. ????????????

anonymous - July 27th, 2009
Hi, I didn't work. I have the I pod touch 1st generation, model number MA627LL. I have also completely restored the i touch and still no luck. I can not get connected to any wi-fi at all. Thanks for the help.

anonymous - August 03rd, 2009
TOTALLY WORK MAN, thanx a lot i was getting fucking crazy the hole week i almost thought it was my router, nvm THANX

anonymous - August 06th, 2009
No luck!! I tried everything possible ....please help!!
I have a Dlink DIR-615
Thanks in advance!

anonymous - August 09th, 2009
ever since i held down the home button and sleep/wake button at the same time my sleep/wake button wont work and on my ipod it says no wi fi

anonymous - August 10th, 2009
thanks it work i love u man

anonymous - August 11th, 2009
I have 4 Iphones and 2 Itouch, everyone but one Itouch connects to my network. I have tried upgrading, still no luck, I can see my SSID and I can type the password, thinking there was a problem with the keyboard, still get the same message that can't connect; I have also tried resetting all settings,,,HELP!!!!

anonymous - August 11th, 2009
I had the same problem. Resetting the network settings did not work. But I switched off my DSL and router, waited 20 seconds and restarted them. The iPhone works just fine now!

anonymous - August 13th, 2009
este problema no es de router,,
it´s a Hardware problem., check warranty is better!!

anonymous - August 21st, 2009
i have verizon and it does not work i tried reseting and that made it worse the router is a actoiontec m1424 help

anonymous - August 25th, 2009
hi i have just replaced my GSM iphone with the 3GS. the gsm was connecting to the network fine under WPA security. i backed up my GSM phone and restored the back-up to the 3GS. when i tried to connect the 3GS to the wifi at home using the same password it says "unable to connect". if i turn security off it connects fine. when i turn it back on it does not work again. i have typed the password in carefully 10 times at least. i have re-set the router (power off/on). i have put the phone into sleep and done a hard re-boot. same result. "unable to join the network". useless. this is incredibly frustrating given it did work before and the system gives no clues as to why not working now. any help gratefully received.

anonymous - August 29th, 2009
Got the same issue. Was able to surf the web then cannot connect anymore (although settings report WIFI active and running).
SOLUTION: <<I had to reset (power off then on) my WIFI router Netgear WGR614>>
Anything else listed above didn't solve the problem => it is indeed Router related.
--FYI-- I'm using iPod Touch 2.2.1 (5H11a) + Netgear WGR614 WPA-PSK [TKIP] with password // channel 07 // "g and b" active. Strong signal at home, and my lappy doesn't have connection issue when the iPod Touch stops being connected.
However, I still have to figure out why Youtube Application cannot connect (never succeeded since I bought the iPod yesterday)

anonymous - August 29th, 2009
and the SOLUTION to "connect connect to YOUTUBE" with the factory settings: forums.cnet.com/5208-7595_102-0.html?threadID=275565
go to date/time settings and change the year to e.g. 2030, then go to Youtube then change the year to 2009 and you can connect to Youtube

anonymous - August 29th, 2009
another issue related to Youtube: censorship of internet in your country (like mine in Northern Asia... you guess!)

anonymous - August 29th, 2009
i tried re-setting the router as per my previous comment including a hard reset by removing the power for 20secs and a soft re-set by pressing "restart" on the router homepage. my theory is that it will work if i restore the iphone and just sync it, rather than restoring a back-up. if that doesn't work then i am lost. i will report progress later...

anonymous - August 29th, 2009
didn't work, not initially at least. lost patience with it. so much for apple's fabled 'usability'. "unable to connect" - what kind of useless information is that. even my two year old asks "WHY?", so why not give a bit more useful information. dumb machine.

anonymous - September 08th, 2009
i have just tried resetting factory settings on the router. again, no joy. interestingly, i went to the in-laws this past weekend and connected the 3GS to two of their home networks with no issues at all. this suggests it is something to do with my router, but what?! seems like my only next options are queue-up in the apple store and hope for some help (seems unlikely) or buy a new router and see if that works. talk about extreme solutions.

anonymous - September 09th, 2009
finally i made it work. belkin support were useless, but apple's second level support suggested upgrading the firmware on the router. i had tried this myself but i couldn't quickly find the upgrade file. belkin support did help with this. after upgrading the firmware, i then changed the SSID on the router and connected on the iphone through the 'other network' option where you can enter name, encryption type and password all at once. what a relief.

anonymous - September 12th, 2009
didn't work

anonymous - September 13th, 2009
i hvae the same problem that it keeps coming up with "unable to join network"...it worked fine before i uprgdaed to 3.0

someone please help!!!!!

anonymous - September 21st, 2009
it worked thanks!! =]

anonymous - September 23rd, 2009
you are a champion sir

jouy - September 26th, 2009
i need help with my iphone. it doasn't detect any wifi network only my ipod touch 2g does. I'm running the 3.0 software and its jalbroken ,, ireset my networ setting,and my router livebox but nothing

anonymous - September 28th, 2009
Thank you, Thank you, Thank you!!!

anonymous - October 03rd, 2009
oh my god thank you - i have spent weeks trying to fix this!

anonymous - October 03rd, 2009
Hi.
I have a new 32gb ipod touch which does not connect to my wireless router (its a ZyXel Prestiege 660). Now here's the weird bit, my friends connects to my router, so does my wifes Iphone 3G and my daughters IPOD. I went to my friends house and MY iphone connected immediately to his wireless. Please help!

anonymous - October 14th, 2009
that did not work for me. Still can't join. =(

anonymous - October 17th, 2009
Ugh it's not working it keeps on saying "Unable to join network" this is driving me crazy I already reset it and everthingg.. D:

anonymous - October 20th, 2009
I cant connect to any wifi regardless of wep or just opemed ones. My wife's iphone is connecting. I am in public library now with my wife. She is connected to unsecured wifi. I unable to. And same goes for home router. I noticed this happened afterxtube hung up on me. I uninstalled mxtube then wifi work for one session. I tried again after few hours and then back to the same issue.

anonymous - October 28th, 2009
i restarted my router and i have rest my ipod but it still not working.... plz help

anonymous - November 02nd, 2009
My network is locked, but i know the password, so when i put the password in, its waits for a while and says, Unable to Connect, WTF, plz help me, email me at kealingdude92@yahoo.com

anonymous - November 02nd, 2009
oh and my router # is Dir-628, from kealingdude92@yahoo.com

anonymous - November 03rd, 2009
after many restarts which did not work I upgraded the firmware on my router and now it works again !!!! about the time as well

anonymous - November 18th, 2009
Same issue... My network is locked, but i know the password, so when i put the password in, its waits for a while and says, Unable to Connect, plz help, email: jsapnais@gmail.com
I got this to gift someone...

anonymous - November 20th, 2009

i have the same issue .. it shows me my network, n when i key in my password , it waits(circle turning), n then says unable to join to the network, ... what do i do? ramyasamp@gmail.com.. i tried the rest n i also have a wifi adress in settings>general>about..

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