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West Corporation & Whirlpool Corporation Ex-Employee Video

Posted by David  •  Oct 1st, 2006 1:44:53 pm - Subscribe | Mood: muhahaha | Music: DJ Doboy - Vocal Edition Vol. 12

Ex Employee of West Corporation Explains how this video tells his life working for Whirlpool Corporation as an Employee

This totally reminds me of my past job here in San Antonio. I worked for West Corporation as a contractor for Whirlpool. All I did was credit customers accounts for parts that were wrongfully ordered by either our representatives or our customers. Well I went through so much f'ing crap at that job I figured that I should post this video.

Let me explain the above. I was hired by West Corporation to answer the phone for Whirlpool Appliance Parts. Needless to say my best friend in the whole f'ing world got me another position with the line group to check email...after pure ownage of that job....they asked me to simply do credits. Never answering a phone call again. Well that was it. I would get a piece of paper from Whirlpool Represenatives everyday to credit there customers accounts.

David Kyle & David Reyes:
You guys are the only f'ing reason I kept this job so long. Fact being that you too were personal friends, and you knew the crap we ALL went through working for Leonard, Kelly, and Anne. Now that David Kyle is gone, I felt it only proper to let you guys know how we felt.

Ranting by David Polanco:
Well that job sucked. YES IT SUCKED. Not becouse of the job its self but becouse of the Nazi tactics of the management of the linegroup. Kelly, and Leondard. Ya thats right your trader, Lentard. Your guys need to get a life, and stop blaming people for your short comings in regards to your management skills. I did your F'ing job many of many of times, just because you wanted the weekend off...you 2 will get yours someday you putz'z.

-End Rant.

Egh, enough of that. Heres the video.



Dedication
This is dedicated to my Ex coworker David Kyle. You knew you were much better than they were, its just the matter that they could fire you at will. You and I are the only people along with JoJo and Roy Toy, that got through this together. Everyone else left. We stuck it through. It made us stronger. David Kyle you got fired in the end, and so did we but...your in a better place now. We love you.

Related Links:

  • David Kyle of San Antonio
  • David Kyle Rest in Peace
  • Benny Hill Spoof Video
  • The Maze Game Scare Video

    Whirlpool West Corporatation Own3d by the Crypt!

    - Loved by: Chris, David, & Ruby.

    Comments 30  •  Oct 1st, 2006 1:44:53 pm - Subscribe  •  Tweet this entry | Post a comment



  • Responses

    anonymous Says:
    October 02nd, 2006

    Hey Polanco sorry I left but I took it as long as I could never so glad to leave somewhere in my life. West sucks and so does Whirlpool Glad to be out of the hell that was my job there. Thanks for the video you are the man

    anonymous Says:
    October 02nd, 2006

    Sorry I didnt put my name its marshity Leonard used to be cool until he started thinking with the wrong head and Kelly might could have done her job if she hadnt been so busy trying to suck the head that leonard was thinking with. As for Anne 2 words DRAGON BREATH. We had some good times though like when we didnt do credits so Leonard and Kelly could lie on their reports. And when we came in on Saturday. never look back

    anonymous Says:
    October 03rd, 2006

    the video made me feel sorry for you

    anonymous Says:
    October 04th, 2006

    Hi david! Nice song. The rubber chicken sez hello.
    Non-credit person

    avatar

    david Says:
    October 06th, 2006

    anonymous - October 04th, 2006! Wow! Eddy the credit chicken is still there?! Awesome! Glad to see some one is till there. happy.gif

    Investors should feel sorry for production people at West Corporation. The pay is low, the upsales are unfair, and management always will have there favorites. If they do not like you, your job will always be in jeopordy. Employee relations at West Corporation does nothing for those in production, they blow it off as a non issue. They corner the low paid into a corner and make excuses for those in management. West Corporation if you would like to call me in for my point of view in regards to all of this please do. You have all my information and I need to state my peace. The only reason why I am typing all this is because I was not being heard by Human Resources, before or after termination.

    anonymous Says:
    November 22nd, 2006

    West Corporation Sucks. They fire employee's because of line groups closing.

    anonymous Says:
    December 27th, 2006

    Human Resources also disrespects long term employee's and they find reasons to fire 4 year supervisors because of line group closing they don't care about their employee's.

    anonymous Says:
    January 21st, 2007

    I worked at West for 4 days and didn't get paid! Booooooooo.

    anonymous Says:
    February 24th, 2007

    See other disgrunted employees of West at WPLH.com

    anonymous Says:
    April 24th, 2007

    I work @ West Niles, Ohio Cingular divison .. I COMPLETELY feel ya.. however we don't have a cubicle we have rows of seats pretty much ontop of each other. They treat us like S*** and expect wonders from us on the phone as the customers call and get creidt they don't deserve and call us everything but the name your momma gave you! WEST does suck!!! Quality numbers .. thought we were there to serve the customer?

    anonymous Says:
    September 04th, 2007

    I work at West in Niles and I like it there. They gave me a job when I was having trouble finding one, and with a little hard work I've been able to advance in the company. I've never felt like anyone was treating me unfairly.

    anonymous Says:
    September 18th, 2007

    I WAS TERMINATED FROM WEST CORPORATION 05/02/2007 FOR THE REASON OF WEST POLICY VIOLATION, SPECIFICALLY WEAPONS VIOLATIONS.
    A COMPLAINT WAS FILED WITH HUMAN RESOURCES 05/01/2007, STATING I HAD A FIREARM ON THE PREMISES.
    ON 05/01/2007, APPROXIMATELY 18:10 HRS I WAS SUMMONED FROM THE PARKING LOT WHERE I WAS OFF THE CLOCK AND HEADED HOME AT THE END OF THE DAY BY MY SUPERVISOR MARGIE S. I WAS BROUGHT BEFORE DEBBIE C. IN HUMAN RESOURCES AND INFORMED OF THE COMPLAINT. I ADMITTED-CONFIRMED TO HER THAT I DID HAVE A FIREARM IN THE CAR KNOWING I WAS IN FULL COMPLIANCE OF OKLAHOMA STATUES. AT THAT TIME I INFORMED DEBBIE C. THAT I POSSESSED AN OKLAHOMA CONCEALED WEAPONS LICENSE (CWL) ISSUED BY THE STATE OF OKLAHOMA, AND SHOWED HERE THE LICENSE. I ALSO INFORMED HER THAT THE CWL AUTHORIZED ME TO POSSESS AND CARRY A FIREARM ON MY PERSON, IN MY CAR, AND ON THE PREMISES ACCORDING TO THE OKLAHOMA SELF DEFENSE ACT OF 2005 (THE ACT) AND I WAS LEGALLY ALLOWED TO TRANSPORT UNLOADED FIREARMS IN A LOCKED COMPARTMENT OF MY CAR ACCORDING TO OKLAHOMA HUNTING REGULATIONS. AT THAT TIME SHE REQUESTED A COPY OF THE CWL. I REFUSED DUE TO THE PREVIOUS MIS-MANAGEMENT OF CONFIDENTIAL INFORMATION GIVEN TO WEST CORPORATION.
    DEBBIE C. EXPLAINED TO ME THAT SHE WAS REQUIRED TO INVESTIGATE THE COMPLAINT, I AGREED WITH HER. SHE DISMISSED ME. I THEN WENT TO MY SUPERVISOR MARGIE S. AND REPORTED TO HER WHAT HAD TAKEN PLACE. SHE EXPRESSED NO CONCERN, DUE TO KNOWING ABOUT MY CWL. I THEN LEFT THE PREMISES.
    ON 05/02/2007 I WAS ESCORTED TO HUMAN RESOURCES AGAIN AND IN THE PRESENCE OF GAIL P.-DIRECTOR OF QWEST PRODUCTION, JAMES W.-SECURITY, APRIL U.-EMPLOYEE RELATIONS REPRESENTATIVE, I WAS INFORMED BY GAIL P. THAT DUE TO THEIR INVESTIGATION OF THE WEAPONS VIOLATION ON WEST PREMISES, I WAS TERMINATED IMMEDIATELY.
    AT THAT TIME, I INFORMED THEM OF THE CWL I HAD, A BRIEF STATEMENT OF THE ACT ALLOWING ME TO CARRY THE FIREARM AND INFORMED THOSE PRESENT THAT THEY SHOULD CONSULT THEIR CORPORATE ATTORNEY’S BEFORE THEY TERMINATE ME. I WAS BASICALLY INFORMED THAT IF I HAD A GRIEVANCE TO GO THROUGH THE PROCESS OF FILING A GRIEVANCE WITH HUMAN RESOURCES DEPARTMENT. I WAS GIVEN MY TERMINATION NOTICE. I WAS GIVEN MY PERSONAL BELONGINGS AND I WAS ESCORTED OUT OF THE BUILDING.
    I WAS TERMINATED BASED ON WEST POLICY THAT IS IN DIRECT VIOLATION OF THE ACT, TITLE 21 SECTION 1290.22 SECTION B.
    THE CARRYING AND TRANSPORTATION OF A FIREARM IS ALSO COVERED IN THE ACT: TITLE 21 SECTION 1289.12, SECTION 1289.13A, SECTION 1289.6 & SECTION 1289.7 WHICH I WAS IN FULL COMPLIANCE. ALSO IN COMPLIANCE OF U.S. CODE TITLE 18 SECTION 926A INTERSTATE TRANSPORTATION OF FIREARMS
    OKLAHOMA SELF DEFENSE ACT OF 2006
    U.S. CODE TITLE 18 SECTION 926A INTERSTATE TRANSPORTATION OF FIREARMS:

    anonymous Says:
    December 19th, 2007

    I work for the West in College Station, Tx and completely agree with you, not only dose policy suck and managment is not much better, but we even have racis managers that only promote you if you are black or gay. I work for the T-Mobile line group and have been doing the job of a Sr. Rep and even some jobs of a coach for about 6 months and still cannot get promoted, it sucks to be a white male in west college station.

    anonymous Says:
    January 25th, 2008

    I used to work for WP Call center in WA state. Yeah F'in sucked! If it wasn't for my cubicle neighbor Heidi giving me caffeine pills and red bulls daily I would not have lasted as long as I did. I was a faithful employee for 2 years putting up with that shit. I'm so glad I left and I promise I will never go back!

    anonymous Says:
    March 16th, 2008

    Back in November of 2006 my supervisor talked me into going to the health center to get a flu shot offered by Whirlpool Clyde,Ohio div. I explained to her that i didn't want one.She told me that because of my age it would be a good idea. She then got me a replacment worker and took me to the health center herself! A few days later i started to feel very bad.My toes went numb and the pain in my head was very bad! Finally the doctors discovered that i had contracted Guillain Barre Syndrom. (in my opinion,due to research, the vaccine caused it.) On October of 2007 Whirlpool fired me ,saying i had been off work too long. I was paralized from the illness. I never even got so much as a get well soon card from Whirlpool. But,if you read some off their news articles,they seem to say they take care of everyone. Habitat for humanity,ect...It's all good,but they screw their employees! David R. Fremont,Ohio

    anonymous Says:
    March 17th, 2008

    What West needs is.....a class action legal suit against them for wrongful termination. Count me in.

    anonymous Says:
    May 10th, 2008

    WPLH is a joke...right KS Amy

    anonymous Says:
    May 16th, 2008

    West out here in huntsville sucks shit too. sups take 3 hour lunches and when they get written up the sups write up everyone on the team 3 times. i got a pin for being one minute late from one break in A WHOLE MONTH

    anonymous Says:
    December 01st, 2008

    It's no wonder they fired you folks. I see so many grammatical and spelling errors, I would have to fire you for being stupid. I have worked for West Corp., off and on, since 1992 and am currently a "WAHE". I have never been fired or mismanaged by West Corp. It is not West's fault you cannot perform to their or the client's standards.

    anonymous Says:
    April 20th, 2009

    this made me laugh! i was just fired from west in niles ohio because a customer gave me a bad survey even though i resolved the customers needs. att and west can both bend over and s#re# themselves

    anonymous Says:
    July 09th, 2009

    So...I just found this site and even though I was not fired from West I have to say that it really freaks me out how many of these statements reflect my own experiences with the company. I just wanted to add to your comments how the managers that tend to break all the rules and violate agent rights end up being the ones who survive while they purposely destroy every innocent agent below them. It's amazing how you can watch management "clicks" argue and plot against each other while you are stuck in the middle. You get stuck doing all the supervisors work so they have time to "please" operations while ER stands by and looks the other way. There is no job stability, no matter what you are made to believe. You can always be replaced. If you want to keep your job, you keep your mouth shut and play the management game of pass the buck.

    anonymous Says:
    September 26th, 2009

    I too work at west in Huntsville Ala. it wouldn't be a bad job if it weren't for thr anal ways CSR's are made to follow. The new rule is all 5's on a survey and you are ok, one 4 and all 4's gets you sent home with no pay. I thought the isea was to make the customwer happy but if you miss one step in the decision flow you are screwed, QA is almost impossoble to keep high, the only way you get a portion of the sales you have made is to keep you QA above 86 for 3 months. The pay is embarrasing , i won't cpmplain too much in this economy but it was this way before the economy tanked,one min late and you get a deviation, if you are sick on a Sun or Mon you get a step 3 might as well say fired. Peks there consist of getting a cup if you get all 5's or a ball or if you are real lucky and the whole diision gets above a 4.75 you get to wear jeans that day. latest thing too is you can play 1 game of wii if you get all 5's most of the time though the people that are suppose to help you are over there palying. I have never met a more hostile work enviroment and respect for the CSR's is mostly non existent. this is the only place that i have ever seen that all the employee's are looking for any place else to work so that they can leave. i work for ATT section and the rules have everyone suffering from PTSD.

    anonymous Says:
    October 01st, 2009

    myspace.com/clos956 yea i work for west here in harilngen tx and theese F*** boys freakin shut down the site!! we were tha bilingual site and were assured over and over that west was financially "strong" and would close and they just finished telling us yesterday 9/29/09 that they would be closing their doors on 11-30-09 . thats because theres people thatve been working here forever!! im currently a qa and this job sucks a$$.. i never get a "good job" or anything.. then we have a bipolar site directer!! im serious too.. freakin lady will just break down crying randomly at meeting n sh$%! tripped me out.. anyways im going with dish network.. bottom line WEST SUCKS!

    anonymous Says:
    January 25th, 2010

    If you are not desperate for a job, please don't work at West. Scariest job on earth. Working as an AT&T rep, there are so many rules, some you don't even know, people are always getting fired, the place is so stressful, an ambulance shows up at least once a week to take someone out, not kidding. Constantly see a gurney at the front door with paramedics. Don't go there!

    anonymous Says:
    February 17th, 2010

    anonymous - Feb. 17th, 2010
    I have worked at West in Spokane, WA for over a year. I swear there is not one degree among the entire management staff. They do not care if you have an education or many years experience in mortgages or insurance you will not succeed in this corporate culture. Only punk kids that have never owned a business or home seem to be team leaders, they haven't got a clue. Oh, and if you're a woman, you need to be a skanky tatooed shriveled up ex meth addict that smokes two packs a day to be considered for a management position.
    I still can't believe I'm working in such a place, most of the employees are just a few missing teeth away from being carnies. The managerial philosophy at West is based on fear and intimidation, it's like going back 100 plus years when workers had no rights. I usually oppose unions, but I would advocate a national call center employees union. Oops, we've been threatened about that since orientation--fear and intimidation that's how it works at West.

    anonymous Says:
    March 31st, 2010

    Wow!! the individual who left the comment about paramedics showing up to West on a regular basis is telling truth! I am assuming you worked for West in Universal City TX. Incredible! This company does not care about the employees. Enough said!

    anonymous Says:
    November 01st, 2010

    I worked at WEST Rocky Mount ,NC for the prescription solutions line group,Now I have worked many places during my time and I have never seen a company fire people who are during the job only to hire a new group well after about 6 mos I finally figured it out ,West is paid to TRAIN approx 25,000 per person now divide $25,000 by $11.00and divide the answer by 40 and you have the number of weeks that person will have a job if the foreign QA company or the coaches dont get them sooner.I have never worked for a company wher you get a review each week,how can a company claim to be there to assist people mostly seniors who are sick when the agents are graded by how FAST they can rush then off the call(5 minutes to order 5 meds and get neww prescriptions from the dr and charge the credit card plus call the pharmacy to discuss possible side effects,and I will back up a previous statement the managers have no education,all business have managers this place has coaches like your on some sports team also the FDA needs to investigate Prescription Solutions for drug price fixing and changing charge oen person one price and someone else another.

    anonymous Says:
    November 01st, 2010

    West Cooperation in Pasco, WA SUCKS!!!! I worked in the credit card activation and was fired. The team leaders think they are the sh**. Fat A** team leader Daniel C. is a nasty f*** that hits on the young women. That f*** needs to get fired. West Cooperation needs to clean house in PASCO WA!!!

    anonymous Says:
    April 13th, 2011

    yeah, I was in NIles, and the rules changed all the time..Half the time the management there didn't know the rules, so they would have to contact corporate, who would have to figure it out....It was the most unprofessionally run place...Anyone who gives West compliments is an idiot...I worked there years, so I know all the ins and outs...They did promote blacks over whites---thats a fact...The rules were the biggest problem with dish...They changed all the time, and were awful at communicating those changes to the agents...I would recommend you be a stripper before you try working at that place...They did have a lot of ambulances there too...west showed no loyalty, you were just a number...

    anonymous Says:
    April 20th, 2011

    At West Corporation in Tulsa, Oklahoma the security guard who worked over night hung himself in the maintenance room. This happened about a month after I started working there November 2011. It was very sad. At West everything is always "hush hush" and they kept that quiet. West as a company was sued on April 5th 2011 by ex employees for over $325,000 because they were making CR's log into their programs before getting paid, on average of 15 minutes a shift. West admitted no wrong doing but paid up. Where I worked we would notice about 15 minutes a pay-period where we were short on our checks. After the lawsuit was finalized that seemed to change. Working at a call center did suck, but working at West was horrible! I can't think of one manager who had a degree, which I did, but it's a job so that's it. The turnover is high, and thats part of their business model.

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