* Updated 04.08.11 5:38 CST
This entry explains the issues that I have with the Time Warner Extreme Ubee Modem and the Networking Problems that are now resolved.
Recently I subscribed to the Time Warner Road Runner Extreme cable service. I was told that I would be able to have service 1 day later so I scheduled a tech to come out. I took time off and the Time Warner Cable Technician came out to install my new Extreme Service.
While he was here him and I discussed my current configuration and I mentioned to him how I would like to continue to utilize my current network setup.
My network setup before Time Warner consisted of a issued Moterola Modem (not wireless) and my own Linksys WRT54G.
Him and I navigated directly to the modem at http://192.168.0.1| and we disabled the wireless capabilities of the Ubee. Boom my the modem then defaulted to my Linksys WRT54G for wireless. I didn't think much after that, being that the internet was up and having the false satisfaction that my network would be as well.
Until...
At work I tried to access my homes network configuration through VPN, and I had no luck. I tried remote services, and it did not work. I tried to ping my hosted No-IP / DNS and nothing. What the heck?!
Today I contacted Time Warner Cable and spoke to a gentleman named Barry. He said that he would see if he could issue me another modem with out wireless internet like the Ubee DDW3611 that was issued to me. When he came back on the line he stated that. "No sir, this is all that we have for Time Warner Extreme, currently all you can do is down grade your service to Time Warner Turbo.".
I talked with my friend Jim Worthen and he stated that in my router we could by pass the Ubee's Firewall by doing the following.
Disable Ubee Modem's Networking Capability
Navigate to: http://192.168.0.1(Ubee Modem)
Login
Click on Gateway
Under Basic Gateway Setup
Click DMZ Host
You will be presented with Advanced Gateway - DMZ Host (Exposed Host)
Ping the Networks WAN
Enter the last subnet digit(s)
Apply
After that was done I restarted my router, and my network was all setup up. The Ubee Modem is now a Modem, and NOT the default wireless router. All ports are properly forwarded, Open DNS is in charge of my DNS, and Wireless settings are in charge.
Here is a question that was emailed to me:
quote:
David- Read your great post about your experience with Time Warner and the Ubee Modem/Router. Was hoping you may be able to give me a little more detailed instructions
Need better instructions below
# You will be presented with Advanced Gateway - DMZ Host (Exposed Host)
# Ping the Networks WAN
# Enter the last subnet digit(s)
# Apply
I've been in Ubee Hell the past few days. I'm ready to go back to my 'turbo' connection.
Have you gathered anymore information since your post? I was looking at other DOCSIS 3.0 modems but wasn\'t sure if they would work with TW
Thanks,
Steve Widmann
Temple, Texas
Response from Jim Worthen
I am the one who assisted David with this. I would be happy to help you out. The goal here is to make the DMZ pass through to another router (which you should have). The DMZ port on the modem basically says, "Pass all traffic, unhindered to this item" which would then allow your preferred router (non-ubee) to handle the traffic.
I am not sure of how your setup is, but if you reply with what your goal is, IE Ubee -> Router (let me know what your router type is). I would be more then happy to help you get the setup up and running.
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