Will God take pitty on Telus?
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What kind of cheese will I eat today? fiery amounts of anger and burning desire to shove a phone bill up telus' cupcake
I hate Telus.
Will God take pitty on Telus? Most likely not, even Heaven’s switched to Vonage.
Why? Guess.
I have been paying outrageous phone bills to avoid moving fees. Alright that should have stopped in the middle of October. I phoned, I received a bill that credited me some, I also chatted with a nice enough representative that I didn’t completely feel like switching. It’s December 3. So at 7:30am after snacking on my advent calendar I phone.
Who else would pick up but Christine? Ah, Christine. I’ve met a lot of Christine’s, but none have ever been like THIS. Why? First when I told her I had credit she called me a liar. Secondly when I told her I had documented that I did and the bundle should have been canceled she called me a liar again and when I gave her the names of the people I had talked to she laughed at me and told me I was :start quote: “BS’ing” :end quote: her. I asked to speak with a supervisor and she denied me. I informed her that I knew their procedures and she was in fact obligated to let me speak to a supervisor if I request it. But after many attempts she denied me not just to a supervisor but to anyone else.
I like to think I’m a patient person. I’ve put up with a lot of dopes from various companies and I find if you just stay calm and talk with them they do or usually come around to, working with you on the problem or their more than happy to pass you on to someone else and get you out of their hair. But this woman told me to “f**k off” at the end of the conversation and hung up the phone.
Maybe I shouldn’t be blaming Telus. Maybe I should blame every pain in the ass employee and the person that hires there for all their flaws. After all, I’m probably just “BS’ing” them right? I have never put up with anyone so annoying and stubborn in my life (and did I mention I once attended public school?). This girl truly deserves to be shaken in her own stupidity.
So thanks Christine. Thanks for making me late for work and swearing on the phone. I realize you got stuck with the morning shift but girlie you’re not being paid to take your personal problems nor your personality to work with you. You’re paid to make a service transaction in a pleasant enough voice it makes me as the customer want to come back, keep using Telus and order more features.
As Christine once said to me, “f**k you” Telus. I’m switching to another company all because your employees’ ‘pleasant BS’ing’ was just too much for me let alone on a Monday morning.
So you can take my phone bill which clearly states ‘credit’ on it and shove it up your cupcake.
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