Help Topics
How to Clear Browser Cache Files
In order to speed up web browsing, web browsers are designed to download web pages
store them locally on your machine in an area called "cache". When you visit the same
page for a second time, the browser speeds up display time by loading the page locally
from cache instead of downloading everything again. This sometimes results in less than
current versions of web pages being displayed. If you believe that you have a less than
current version of a page, please follow the following steps to clear the cache in your
browser. Note, the directions vary depending on whether you use the AOL, Internet Explorer,
or Netscape browser.
AOL Users Remove Cache Files
- From the 'My AOL' menu, on the AOL toolbar,
- Click 'Preferences', Then Click 'WWW'
- Look for the 'Temporary Internet Files'
- Click 'Delete Files', then click 'OK'.;
- That should clear your cache and give you a fresh start.
Internet Explorer Users Remove Cache Files
- Up top in the pull-down menus (File, Edit, Tools etc.), click Tools, then 'Internet Options'
- This brings up a dialog with 6 tabs across the top (General, Security, Content, .......)
- Click 'General;, the look for 'Temporary Internet Files'
- Click 'Delete Files', then (if it appears, check off 'Delete all offline
content';, then click 'OK'.
- Click 'OK' again and this should clear all cached pages.
Netscape Users Remove Cache Files
- Up top in the pull-down menus (File, Edit, etc.), click Edit, then 'Preferences'.
- Find 'Advanced'. Click the + sign in front of the word, 'advanced'.
- You'll see 'Cache, Proxies, etc.........'
- Click 'Cache'
- On the right you'll see, buttons labeled 'Clear Memory Cache' and 'Clear Disk Cache'
- First, click 'Clear Memory Cache' when the "?" dialog appears click 'OK'
- Then click 'Clear Disk Cache', when the "?" dialog appears, click 'OK'.
- Click 'OK' again to close the Cache Dialog box.
- This will clear all old info from your browser and the error should be finished.
Netscape Navigator 4.x for Mac OS Remove Cache Files
- From the Edit menu, select Preferences... .
- In the left panel, click the arrow to the left of Advanced.
- Click Cache.
- Click Clear Disk Cache Now, then click OK. Click OK again.
Mozilla Firefox 1.0 for Windows Remove Cache Files
- From the Tools menu, select Options... .
- In the Options window that appears, select Privacy.
- Next to Cache, click the Clear button, and then OK.
Mozilla Firefox 1.0 for Mac OS X Remove Cache Files
- From the Firefox menu, select Preferences... .
- From the sheet that drops down, select Privacy. Next to Cache, click the Clear button, and then OK.
Opera 4.0 for Windows and Mac Remove Cache Files
- Select "Preferences | Cache..." from the menu
- Click on the "Empty" button
- If that does not work... (from www.opera.com)
- Using Windows Explorer or File Manager
- Go to the Opera directory (default is c:\Program Files\Opera
- Open the folder called "Cache"
- Delete all the files in this folder
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