neighbor's Aeonity Blog - Trash problems in Toledo Ohio

Lots finally mowed	Aug 16th, 2006 11:19:20 pm - Subscribe
E-mail from the Neighborhoods Department states that fines have been given and the lots are to be mowed and cleaned. The lots had piles of yard waste and other debris that was being piled there. Checked the lots and low and behold after over two months of complaints the lots are cleaned up. I thanked the Neighborhoods Department head and asked why is that when a complaint is filed there is no feedback. E-mail is sent and a citizen, could expect, a response as this is the 21st. century. But the manager of the Neighborhoods Department has stated that the complaints have to be filed via the telephone which I simply do not understand, when e-mail is a stated and accepted method of contacting the city. Her claim that complaints would not get logged was brought her supervisors attention and the matter has been resolved. But why is the communication so one sided. Messages go in and very little feedback is given. We as citizens should get some feedback, shouldn't we?
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