wade's Blog

Real Rhapsody
Date: Dec 4th, 2005 3:58:34 am - Subscribe
Mood: pissed


I am kind of pissed off. Over a year ago I got the free trial to Real Rhapsody. Of course I was not actually interested in it, but through Mypoints, I was supposed to get about 2000 points. Naturally I didn't get the points. It seems that they forget to reward a person on some of the bigger point awards.


I canceled after about a day and uninstalled the software. All ok, I think. A couple of weeks ago I get a message from them about how great it is that now real networks and rhapsody are manageable with one password. So I think that shouldn't affect me as I no longer have an account. Then tonight I'm cleaning out my inbox, see it again, and for curiosity, I try to log in since the email has a forgotten password link. To my surprise I still have an active account, the rhapsody25 or something like that. Also my credit card is still on file. I'm kind of unhappy now. So I go to account management and try to delete it, but I can't because it needs a number. So I search and find the link to cancel account, which I have already done once. When you click on it, it takes you to a couple of questions first. And then... it gives you a phone number to call during regular business hours. What a load of shit. Now I hate real. I used to actually use it because with all the crap turned off it is better the WMP for sampling music from places like amazon.

Now I have to waste minutes to call them up and recancel an account that's already been canceled. I hate it that companies feel like they need to store credit card numbers. Ok, I'm done ranting. I ran out of steam.

And here is the cacel number: 1-866-311-0567.
Comments: (3)

david - December 04th, 2005 That blows wade. Last time I got mypoints was from there free magazine deals. I would highly recommend just doing those, and the simple points surveys.

jeni - December 05th, 2005 Is Mypoints one of those websites that pays you to complete offers? That really sucks. You should try inboxdollars.com, they actually PAY money.

wade - December 05th, 2005 Actually, my main complaint isn't with Mypoints. I've earned over $150 with them. I was displeased with Rhapsody. It just makes my time even more wasted that I didn't get the points. I've been with Mypoints since about 1997 or 98 and I'm about to get another $50. Not bad for just clicking on email, and responding to offers I actually like.

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